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How mpo1122 Handles Your Personal Information

This privacy policy explains exactly what data we collect when you use your account, how we store it, and the choices you have over it.

Account data protectedDANA, OVO, GoPay wallet details kept privateNo third-party data salesYour rights explained clearlyContact us to request changes
mpo1122 How mpo1122 Handles Your Personal Information
HOW WE PROTECT YOU

Data Handling, Cookies, Security and Retention

Every layer of how we manage your data is designed around your account safety. Below are the four areas that matter most, explained plainly so you know what to expect.

Data Security

Account credentials and payment references are encrypted at rest and in transit. Access logs are reviewed to flag any session that does not match your usual device or location pattern.

Cookie Use

We use session cookies to keep you logged in and preference cookies to remember your lobby settings. You can withdraw cookie consent at any time via the banner or your account profile page.

Wallet Data Retention

Transaction references from DANA, OVO, and GoPay deposits are kept for account reconciliation and held only as long as your account is active or as local law requires — no longer.

Your Rights

You may request a copy of the data we hold, ask us to correct inaccuracies, or request deletion where no legal retention obligation applies. Submit your request through live chat or email support.

PRIVACY CONTACT PATHS

How to Reach Us About Your Privacy

If you want to access, correct, or delete the personal data we hold about your account, reach out through any of the channels below. We aim to acknowledge your request promptly and resolve it in line with applicable data-handling requirements in your eligible region.

Live Chat Open the live chat window inside your account dashboard to raise a privacy request directly. Queries about stored wallet data — DANA, OVO, GoPay records — can be handled here.
Email Support Send a written data request to our support email address listed in your account settings. Include your registered phone number so we can verify your identity before acting.
Account Settings Some preferences — like cookie consent and marketing communications — can be updated directly inside your account profile without needing to contact support at all.

Common Questions About Your Privacy Rights

These are the questions we hear most often about how personal data is handled on this platform. If your question is not here, reach us through live chat inside your account.

We collect your name, email address, and the phone number you use for your wallet — DANA, OVO, or GoPay. No additional ID documents are requested at registration unless a verification step is triggered later.

No. We record transaction references and amounts for account reconciliation, but we never store your e-wallet PIN, full account number, or login credentials for those payment apps.

Yes. Send a data-access request through live chat or the support email in your account settings. We will verify your identity first, then provide a summary of the data we hold.

You can withdraw cookie consent at any time by revisiting the cookie banner or by going to your account profile settings. Session cookies required for login cannot be switched off while you are signed in.

We do not sell your data. We share it only with service providers that operate parts of our platform — such as payment processors handling DANA or GoPay flows — and only for the purpose of running your account.

Data is held for as long as your account is active. After closure, we retain records for the period required under applicable law in your eligible region, then delete or anonymise them.
Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.